Files
ten31-database/backend/mcp/crm_tools.py
T
Keysat c7ce44d963 Phase 0 foundation: canonical schema, ingest pipeline, CRM MCP server
Workstream A–C substrate for the Ten31 agentic system:
- A1: docs/crm-overview.md; CLAUDE.md conventions + guardrail #9
- A2: additive/reversible core migration (canonical_entities, entity_links,
  interaction_log, relationship_edges, soft-delete) + ledgered runner
- B1/B3: chunking + deterministic entity resolution (backend/ingest)
- B2: dense (bge-m3) + BM25 sparse ingest to Qdrant crm_chunks
- C: CRM MCP server (reads, retrieval modes, logged writes) — no outbound tools
- docs: redaction/re-hydration, Gmail enablement runbook
- synthetic test data; .env.example; housekeeping (.gitignore, untrack crm.db,
  drop legacy files + start9/0.3.5)

Verified end-to-end on synthetic data + live Sparks (hybrid > dense on entity
queries). Real backfill runs on Ten31 infra; index holds synthetic data only.
Branch snapshot also captures pre-existing working-tree changes.

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
2026-06-05 08:13:35 -05:00

201 lines
8.8 KiB
Python

"""CRM MCP tool logic (Workstream C) — plain functions, transport-agnostic.
Kept separate from the MCP server wiring so it is unit-testable without the MCP
SDK. Each function returns JSON-serializable dicts. Reads go against the CRM
SQLite DB by path; retrieval wraps Spark Control /api/search; writes go through
the interaction_log (guardrail #5).
Tool surface:
reads get_entity, search_records, get_interaction_history
retrieval semantic_search, hybrid_search, keyword_search
writes log_interaction, set_entity_enrichment
NO outbound/contact tools — that capability is gated to Phase 3.
"""
import json
import os
import sqlite3
import sys
import uuid
from datetime import datetime, timezone
sys.path.insert(0, os.path.join(os.path.dirname(os.path.dirname(os.path.abspath(__file__))), "ingest"))
import config # noqa: E402
import search # noqa: E402
def _conn(db=None):
c = sqlite3.connect(db or os.environ.get("CRM_DB_PATH") or config.DEFAULT_DB)
c.row_factory = sqlite3.Row
c.execute("PRAGMA foreign_keys=ON")
return c
def _now():
return datetime.now(timezone.utc).isoformat()
# ── read tools ────────────────────────────────────────────────────────────────
def _contact_ids_for(c, lp_id):
"""All contact ids belonging to a canonical entity: directly linked contacts
plus contacts whose organization resolves to this entity."""
ids = {r["source_id"] for r in c.execute(
"SELECT source_id FROM entity_links WHERE canonical_id=? AND source_model='contacts'", (lp_id,))}
org_src = [r["source_id"] for r in c.execute(
"SELECT source_id FROM entity_links WHERE canonical_id=? AND source_model='organizations'", (lp_id,))]
if org_src:
q = "SELECT id FROM contacts WHERE organization_id IN (%s)" % ",".join("?" * len(org_src))
ids.update(r["id"] for r in c.execute(q, org_src))
return ids
def get_entity(lp_id, db=None):
"""Fetch a canonical entity + its linked source rows and interaction count."""
c = _conn(db)
e = c.execute("SELECT * FROM canonical_entities WHERE id=?", (lp_id,)).fetchone()
if not e:
c.close()
return {"error": "not_found", "lp_id": lp_id}
out = dict(e)
out["links"] = [dict(r) for r in c.execute(
"SELECT source_model, source_id, match_kind, confidence FROM entity_links WHERE canonical_id=?", (lp_id,))]
cids = _contact_ids_for(c, lp_id)
out["interaction_count"] = (c.execute(
"SELECT COUNT(*) FROM communications WHERE contact_id IN (%s)" % ",".join("?" * len(cids)),
list(cids)).fetchone()[0] if cids else 0)
c.close()
return out
def search_records(query=None, entity_kind=None, limit=20, db=None):
"""Structured search over canonical entities (name substring + kind)."""
c = _conn(db)
sql = ("SELECT id, entity_kind, display_name, primary_email, segment, warmth_score "
"FROM canonical_entities WHERE deleted_at IS NULL")
args = []
if entity_kind:
sql += " AND entity_kind=?"
args.append(entity_kind)
if query:
sql += " AND lower(display_name) LIKE ?"
args.append(f"%{query.lower()}%")
sql += " ORDER BY display_name LIMIT ?"
args.append(limit)
rows = [dict(r) for r in c.execute(sql, args)]
c.close()
return {"results": rows, "count": len(rows)}
def get_interaction_history(lp_id, limit=20, db=None):
"""Merged, dated interaction history for an entity: communications + grid notes."""
c = _conn(db)
items = []
cids = _contact_ids_for(c, lp_id)
if cids:
q = ("SELECT type, subject, body, communication_date FROM communications "
"WHERE contact_id IN (%s) ORDER BY communication_date DESC LIMIT ?" % ",".join("?" * len(cids)))
for r in c.execute(q, [*cids, limit]):
items.append({"kind": r["type"], "date": r["communication_date"],
"subject": r["subject"], "text": (r["body"] or "")[:240]})
inv_src = [r["source_id"] for r in c.execute(
"SELECT source_id FROM entity_links WHERE canonical_id=? AND source_model='fundraising_investors'", (lp_id,))]
if inv_src:
q = "SELECT notes, updated_at FROM fundraising_investors WHERE id IN (%s)" % ",".join("?" * len(inv_src))
for r in c.execute(q, inv_src):
if (r["notes"] or "").strip():
items.append({"kind": "grid_note", "date": r["updated_at"],
"subject": "Fundraising grid notes", "text": r["notes"][:300]})
c.close()
items.sort(key=lambda x: (x["date"] or ""), reverse=True)
return {"lp_id": lp_id, "items": items[:limit], "count": len(items)}
# ── retrieval tools (wrap /api/search) ────────────────────────────────────────
def _filter(lp_id=None, doc_type=None, date_from=None, date_to=None):
must = []
if lp_id:
must.append({"key": "lp_id", "match": {"value": lp_id}})
if doc_type:
must.append({"key": "doc_type", "match": {"value": doc_type}})
if date_from is not None or date_to is not None:
rng = {}
if date_from is not None:
rng["gte"] = date_from
if date_to is not None:
rng["lte"] = date_to
must.append({"key": "date_ts", "range": rng})
return {"must": must} if must else None
def _shape(rows):
out = []
for r in rows:
p = r.get("payload", {}) or {}
out.append({"score": r.get("score"), "lp_id": p.get("lp_id"), "lp_name": p.get("lp_name"),
"doc_type": p.get("doc_type"), "date_ts": p.get("date_ts"),
"text": r.get("text") or p.get("text"),
"source": f"{p.get('source_model')}:{p.get('source_id')}"})
return out
def hybrid_search(query, top_k=8, lp_id=None, doc_type=None, date_from=None, date_to=None):
"""Dense + BM25 + rerank. Default mode; best for entity-heavy queries."""
return {"mode": "hybrid", "query": query,
"results": _shape(search.hybrid_search(query, top_k=top_k,
filt=_filter(lp_id, doc_type, date_from, date_to)))}
def semantic_search(query, top_k=8, lp_id=None, doc_type=None, date_from=None, date_to=None):
"""Dense only, high recall."""
return {"mode": "semantic", "query": query,
"results": _shape(search.semantic_search(query, top_k=top_k,
filt=_filter(lp_id, doc_type, date_from, date_to)))}
def keyword_search(query, top_k=8, lp_id=None, doc_type=None, date_from=None, date_to=None):
"""High-precision lexical (sparse leg + rerank)."""
return {"mode": "keyword", "query": query,
"results": _shape(search.keyword_search(query, top_k=top_k,
filt=_filter(lp_id, doc_type, date_from, date_to)))}
# ── write tools (every write logged — guardrail #5) ───────────────────────────
def log_interaction(action, actor_type="agent", actor_id=None, target_id=None,
target_type="canonical_entity", payload=None, source="mcp", db=None):
"""Append an entry to the append-only interaction log."""
c = _conn(db)
iid = str(uuid.uuid4())
c.execute("""INSERT INTO interaction_log
(id, ts, actor_type, actor_id, action, target_type, target_id, payload, source, created_at)
VALUES (?,?,?,?,?,?,?,?,?,?)""",
(iid, _now(), actor_type, actor_id, action, target_type, target_id,
json.dumps(payload) if payload is not None else None, source, _now()))
c.commit()
c.close()
return {"id": iid, "logged": True}
_ENRICH_FIELDS = {"thesis_fit", "segment", "accreditation_status", "qp_status",
"warmth_score", "source", "owner_id", "last_touch_at", "notes"}
def set_entity_enrichment(lp_id, fields, actor_id="analyst", db=None):
"""One-way enrichment write INTO the canonical entity (guardrail #8). Logged."""
upd = {k: v for k, v in (fields or {}).items() if k in _ENRICH_FIELDS}
if not upd:
return {"error": "no_valid_fields", "allowed": sorted(_ENRICH_FIELDS)}
c = _conn(db)
sets = ", ".join(f"{k}=?" for k in upd) + ", updated_at=?"
c.execute(f"UPDATE canonical_entities SET {sets} WHERE id=?", [*upd.values(), _now(), lp_id])
iid = str(uuid.uuid4())
c.execute("""INSERT INTO interaction_log
(id, ts, actor_type, actor_id, action, target_type, target_id, payload, source, created_at)
VALUES (?,?,?,?,?,?,?,?,?,?)""",
(iid, _now(), "agent", actor_id, "enrichment.written", "canonical_entity", lp_id,
json.dumps(upd), "mcp", _now()))
c.commit()
c.close()
return {"lp_id": lp_id, "updated": list(upd.keys()), "log_id": iid}